At giftohgift.com, we strive to ensure you’re delighted with every order. If you’re not satisfied, we offer a 24-hour return window from the time of delivery to raise a return request.

How to Initiate a Return

To be eligible for a return:

  • The item must be in its original condition—unused, undamaged, and in its original packaging.
  • A receipt or proof of purchase is required.

To start a return:

Once your return request is approved, we will provide a return shipping label and instructions on how to send your package. Please do not send items back without first contacting us—unauthorized returns will not be accepted.

For any return-related queries, feel free to reach out at giftohgift123@gmail.com.

Damaged or Incorrect Items

We take quality seriously. Please inspect your order upon delivery and contact us immediately if:

  • The item is damaged or defective.
  • You received the wrong item.

We’ll work quickly to resolve the issue and make it right.

Exchanges

We allow exchanges only for the same item in case of damage or defect. We do not offer exchanges for new designs or prints.

Refunds

Once we receive and inspect your returned item, we’ll notify you of the refund status. If approved, a refund will be processed to your original payment method within 10 business days.

Please note:

  • It may take additional time for your bank or credit card company to process the refund.
  • If more than 15 business days have passed since your return was approved and you haven’t received your refund, please contact us at giftohgift123@gmail.com.