This Privacy Policy describes how Giftohgift.com (“the Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Giftohgift.com, or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refer to the user of the Services, whether as a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described herein. If you do not agree, please do not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated Privacy Policy will be posted on the Site, along with the “Last Updated” date. Additional steps may be taken as required by law.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information about you from various sources. The type and amount of information depend on how you interact with us.

In addition to the specific uses listed below, we may use your information to:

  • Communicate with you

  • Provide and improve the Services

  • Comply with legal obligations

  • Enforce our terms of service

  • Protect our rights and users

Personal Information We Collect

Information You Provide Directly

This may include:

  • Contact details: name, address, phone number, email

  • Order details: billing/shipping address, payment info, email, phone

  • Account info: username, password, security questions

  • Shopping behavior: viewed items, cart, wishlist

  • Customer support: communications sent via our Services

Note: Certain features require you to provide personal information. Choosing not to do so may limit your access to those features.

Information We Collect Automatically (Usage Data)

We use cookies and similar technologies to collect data such as:

  • Device and browser type

  • IP address

  • Site usage and interactions

Information from Third Parties

We may also receive your information from:

  • Service providers and vendors who assist in operating the Site

  • Payment processors for transaction processing

  • Marketing and analytics partners

This data will be handled in accordance with this Privacy Policy. We are not responsible for third-party privacy practices—please review their policies directly.

How We Use Your Personal Information

  • To Provide Services: Fulfill orders, manage accounts, process payments, handle shipping and returns, send transactional emails

  • Marketing and Advertising: Send promotions via email/SMS/mail, personalize advertisements on our Site and others

  • Security and Fraud Prevention: Detect, investigate, and act against suspicious activities

  • Customer Communication: Provide support and improve service quality

Cookies

We use cookies to:

  • Operate and improve our Site

  • Remember your preferences

  • Analyze usage patterns

  • Deliver personalized advertising

You can manage cookie settings through your browser. Blocking cookies may impact certain features or performance of the Services.

How We Disclose Your Personal Information

We may share your personal information with:

  • Service providers (e.g., payment processors, shipping companies)

  • Marketing partners (e.g., WordPress Ads, if applicable)

  • Affiliates within our corporate group

  • With your consent (e.g., social media sharing, direct requests)

  • In legal circumstances (e.g., mergers, law enforcement requests, protecting rights)

User-Generated Content

Any reviews or content you post publicly via our Services may be visible to others. We cannot guarantee others will respect your privacy or use this information responsibly.

Third-Party Links

Our Site may link to third-party sites. We do not control or take responsibility for their content, security, or privacy practices. Review their policies before providing any personal information.

Children’s Data

Our Services are not intended for children. We do not knowingly collect data from individuals under the age of 16. If you believe your child has submitted personal information, please contact us to request deletion.

Security and Data Retention

While we use reasonable security measures, no system is completely secure. We advise you not to share sensitive data over unsecured channels.

We retain personal information as long as necessary to:

  • Provide the Services

  • Maintain your account

  • Fulfill legal obligations

  • Resolve disputes

  • Enforce agreements

Your Rights and Choices

Depending on your jurisdiction, you may have rights including:

  • Access/Know: Request the personal information we hold about you

  • Delete: Request deletion of your personal data

  • Correct: Request corrections to inaccurate information

  • Portability: Request a copy of your data

  • Opt-Out of Sale/Sharing/Targeted Ads: Control how your data is used for advertising (via browser settings or tools like Global Privacy Control)

  • Limit Sensitive Data Use: Request limited use of sensitive data

  • Restrict Processing: Ask us to limit how we process your data

  • Withdraw Consent: Withdraw previously given consent

  • Appeal: Appeal decisions related to your privacy rights

You can make these requests via our Site or by contacting us directly. We may require identity verification to process certain requests.

Complaints

If you have concerns about our data practices, please contact us. You may also lodge complaints with your local data protection authority.

International Users

If you are accessing the Services from outside India, please note that your data may be processed in countries with different data protection laws. When required, we rely on mechanisms like Standard Contractual Clauses for cross-border transfers.

Contact Us

If you have any questions, or wish to exercise your privacy rights, contact us at:

Email: hello@giftohgift.com
Location: India